How American Seafoods Group Reduced Its Administrative Burden by 2,000 Hours Annually

The Challenge

American Seafood Group needed to reduce the time spent on paperwork and administrative functions, enabling the Human Resources team to focus on more strategic tasks.

The Solution

Access’ document management platform

The Results

  • Reduced time spent on managing employee paperwork by 35%, saving over 2,000 hours annually
  • Developed more efficient internal document processing of employee contracts (16 variations), policy acknowledgments, and medical release forms
  • Implemented a central repository to manage all HR documentation, enabling quick and secure access

About American Seafoods

Industry: Manufacturing/Agribusiness
Company Size: Enterprise 1000+ employees
Location: Washington and Alaska, United States

“Moving to digital files and forms has allowed our HR Department to devote much more time and resources to becoming an impactful business partner rather than managing paperwork.”Jennifer Gladney, HR Manager

The Challenge

American Seafoods needed to expand the strategic contributions of the HR team and reduce the time spent on administrative functions such as employee paperwork, compliance, and crew orientation.

Each year, American Seafoods generated approximately 1,500 contracts, which needed to be signed by the crew. Each contract contained 20 pages, totaling 31,000 pages of paper. This paperwork then needed to be organized, filed, and stored, which took a significant amount of time to do. Additionally, responding to requests was slow and inefficient due to the difficulty of locating specific files in a paper-based system.

The Solution

After enlisting help from Access, American Seafoods Group fully transitioned from paper-based HR processes to a digital document management solution. More than 31,000 pages were digitized and securely stored in a centralized platform, giving the HR team fast, reliable access to employee records without the burden of managing physical files. With built-in search functionality, locating specific documents became a quick and efficient task, eliminating the delays once caused by manual retrieval.

Moving to a fully digital system also streamlined the onboarding process, improving the overall experience for new hires and the HR team. This improved process ensures American Seafoods Group can continue to retain employees, far longer than their competitors – a core ingredient to how they continue to excel in a competitive and challenging environment.

The Results

After the transition was complete, American Seafoods’ Human Resources team was able to allocate more than 35% of its previous time spent on managing paperwork toward more strategically aligned projects. This equates to over 2,000 hours saved each year!

With the new system, HR now processes a wide range of documents, including 16 types of employee contracts—more quickly and efficiently than ever before. And with the security that Access’ document management solution features, audits and compliance reviews run smoothly.

“Moving to digital files and forms has allowed our HR Department to devote much more time and resources to becoming an impactful business partner rather than managing paperwork.” – Jennifer Gladney, HR Manager

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